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Benefits Administrator

American Family Care
American Family Care


Serve as administrator for benefits programs including the understanding and application of plan design provisions. Provide significant administrative support for systems and payroll including enrollments, status changes and terminations. Assist in regulatory compliance. Develop and deliver benefits plan communications and develop and deliver benefits communications meetings and webinars.

Essential Duties and Responsibilities

Analyze, review, monitor, and report on current benefits plans, including costs, experience, and effectiveness. Investigate, review, assess and propose benefit and plan design changes to increase value and effectiveness. Ensure accuracy of benefits administration activities to include enrollments, changes, terminations, and COBRA. Ensure regulatory compliance in plan design, plan documents and administration. Develop and deliver benefits communications for orientation, annual enrollment, and ongoing. Manage annual enrollment cycle including plan design review, employee communications, systems, open enrollment meetings, online communications, and review of outcomes. Maintain and ensure accuracy of employee database and other employment records. Aid employees and managers with benefits, policy & procedure and employee relations issues. Prepare and maintain reports, spreadsheets, presentations and other electronic documents and develop and maintain filing systems. Regular attendance to ensure efficient operations Other projects, duties and responsibilities as assigned.

Other Duties and Responsibilities

Support employee relations and recognition programs such as Employee Appreciation Week, company functions, and service awards. Other projects, duties and responsibilities as assigned.


Thorough knowledge of benefits law and regulations. Strong PC skills, including proficiency with MS Office to include Word and Excel. Organizational skills, communication skills, and presentation skills are essential. Must be able to handle multiple tasks with accuracy and timeliness, while maintaining positive customer service behaviors. Proven ability to work effectively in a team environment and in a leadership role. Strong analytical skills and thorough knowledge of benefits plan design.

Education and Experience

BS degree in Human Resources or related field and 3-5 years of Human Resources experience or equivalent experience to include benefits administration, policies and procedures, and employee relations. Experience in HRIS is desirable.